Terms and Conditions

Welcome to Sportitude! By accessing and using our website or purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully before proceeding.

1. Payment Methods

We accept multiple payment methods for your convenience, including Credit/Debit Cards, UPI, Net Banking, and Cash on Delivery (COD). COD is available for eligible locations within India.

2. Shipping Policy

• We currently ship only within India.
• Orders will be delivered within 6-8 business days from the date of purchase.
• Shipping is free within Karnataka.
• For deliveries outside Karnataka, a nominal shipping fee will be applied and shown during checkout.

3. Returns & Exchange

• We offer a 7-day return window from the date of delivery.
• Returns are accepted only for defective items.
• Customers are eligible for size exchanges.
• Return shipping is free for customers.

To initiate a return or exchange, please contact us at customercare@gosportitude.com with your order details and reason for return.

4. Product Care

Each product includes specific care instructions. Customers are required to follow them to maintain the product’s quality.

• We are not liable for damage resulting from misuse or neglect of care instructions.
• Claims will not be accepted for wear and tear due to improper handling.

5. Intellectual Property

All content on our website—including text, designs, logos, images, and graphics—is the intellectual property of Sportitude and is protected under applicable copyright laws.

• Unauthorized use, reproduction, or distribution of our content or product designs is strictly prohibited.

6. Use of Personal Data

We collect personal information only for the purpose of processing orders and delivering our services. This may include your name, contact details, address, and payment information.

• Your data may be shared with trusted third-party service providers such as logistics companies and marketing tools, solely to fulfill our service obligations.
• We are committed to protecting your privacy and data security.

7. Legal Compliance & Jurisdiction

• Sportitude complies with all applicable Indian laws and regulations.
• Any disputes or legal matters shall be subject to the exclusive jurisdiction of the courts in Tumkur District, Karnataka, India.

8. Customer Support

For any queries, feedback, or support, you can reach us at:

Email: customercare@gosportitude.com

9. Liability & Disclaimer

Sportitude is not responsible for delays in delivery or failures caused by third-party service providers such as courier companies, payment gateways, or technology platforms. While we work only with trusted partners, we cannot be held liable for service interruptions beyond our control.

By using our website and placing orders, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Sportitude reserves the right to update these terms at any time without prior notice.