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Privacy Policy

Last Updated: [27/07/2025]

At GoSportitude, we value your privacy and are committed to safeguarding your personal information. This policy outlines how we collect, use, store, and protect your data while ensuring transparency and trust in every interaction you have with us.

1. Information We Collect

We collect personal data only to process your orders and improve your shopping experience. This may include:

  • Name

  • Address (billing and shipping)

  • Email ID

  • Phone number

  • Payment method details

  • Order history

  • IP address and device information (for analytics)

2. How We Use Your Information

Your data is used for:

  • Processing and delivering your orders

  • Communicating updates regarding your purchases

  • Providing customer support

  • Improving our products and website performance

  • Sending you promotional offers (only if opted in)

  • Ensuring compliance with legal and regulatory obligations

3. Data Sharing and Disclosure

We do not sell or rent your personal data to any third party.

We may share your information with trusted third-party services, such as:

  • Logistics partners for order fulfillment

  • Payment gateways for secure transactions

  • Marketing tools for customer engagement

These partners are strictly bound by data confidentiality and security agreements.

4. Cookies and Tracking

We use cookies and analytics tools to:

  • Understand how users interact with our site

  • Improve user experience and product recommendations

  • Track website performance and identify issues

No personal data is stored in cookies.

5. Data Security

We employ industry-standard security measures to protect your information. However, while we strive to safeguard your data, no method of transmission over the Internet or electronic storage is 100% secure.

You share information at your own risk, and we advise you to keep passwords confidential and secure your personal devices.

6. Your Rights and Choices

You have the right to:

  • Access your personal data

  • Correct or update your details

  • Request deletion of your data

  • Opt-out of marketing communications

To do so, contact us at:

📧 customercare@gosportitude.com

7. Legal Compliance

We comply with Indian laws and regulations regarding data protection and consumer rights. Any disputes will be subject to jurisdiction in the Tumkur District Court, Karnataka.

8. Liability & Disclaimer

Sportitude is not responsible for delays in delivery or failures caused by third-party service providers such as courier companies, payment gateways, or technology platforms. While we work only with trusted partners, we cannot be held liable for service interruptions beyond our control.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. All updates will be posted on this page with the updated date.

If you have any questions or concerns about our privacy practices, please feel free to contact us.